Your Time, Your Way
Maximize Client Satisfaction with our Professional Appointment Setting and Management Service.
Seamless Appointment Management
Instead of spending hours managing schedules, handling bookings, and coordinating appointments; Outsource with us to free up your valuable time for yourself and your staff.
You can improve your confirmed bookings by up to 50% by working with an appointment-scheduling partner.
With outsourcing, you can avoid the overhead costs associated with in-house hiring.
Proactively engage your clients with reminders of appointments, reducing revenue losses due to missed bookings.
As your business grows, the demand for appointments may increase. Outsourcing allows for easy scalability, as we can easily add more resources to meet your evolving needs.
Whether it’s handling sudden spikes in bookings or seasonal variations, Koala provides the flexibility to adapt swiftly.
Reduce the stress of managing your appointments in-house
We can handle your inbound channels ensuring all new bookings are handled and managed correctly.
We proactively reach out to new prospects and current clients to ensure your calendar is always full.
Follow up with scheduled bookings to remind them and reduce no-shows.
Keep track of all of your appointments and ensure your calendar is always updated with new bookings and rescheduled appointments.
Using professional helpdesk software we can ensure that customer satisfaction is tracked and improved.
Our Quality Assurance team ensures that all your appointments and interactions are held to the highest standards.
Simply get in touch and tell us about your business and what you need.
We’ll set you up with a team to match your needs and learn your processes.
We’ve learned about your business and are ready to start work on your account.
We are available to meet your needs, whether that’s during business hours or 24/7.
With our pricing plans we aim to offer your high quality service at cost effective prices.
Not only do you get access to a team of professionals, we also provide you with a dedicated Client Manager to ensure smooth onboarding and service.
We ensure that sensitive client information is fully protected, and all regulations and compliance standards are adhered to.
You get access to all of your appointment data to gain insights into common patterns & trends so that you can make data-driven decisions for improvement.
No, we didn’t make a mistake. We said it twice because we know how important it is to be available to your customers.
Appointment Management Outsourcing is the act of working with a partner and allowing them to manage all of your appointments, rather than hiring in-house staff.
Outsourcing appointment management can benefit your business by saving valuable time, streamlining the booking process, and providing a higher level of customer satisfaction. With experts handling appointment coordination and efficient scheduling, you can focus on core business activities and ensure a smoother experience for your clients.
Outsourcing does not compromise the quality of your service. In fact, it can enhance service quality by leveraging specialized expertise, efficient scheduling, and personalized customer support, leading to higher customer satisfaction and smoother operations.
Outsourcing is often more cost-effective than in-house hiring. By outsourcing, you avoid expenses related to employee benefits, training, and infrastructure. Additionally, outsourcing providers offer flexible pricing models, allowing you to pay for services based on your actual needs, making it a budget-friendly option for businesses of all sizes.