Expert Virtual Assistants Tailored for Startups and SMEs

We help your business grow and increase your ROI by delegating day-to-day tasks to dedicated virtual assistants. Free up your time and focus on what you do best.

Simplify, streamline and organize your day-to-day operations

Delegate, Streamline, and Liberate Your Time with our Virtual Assistants

  • No commitment
  • No hidden charges
  • No BS

Admin Support

Our trained admin staff can help you with data entry, emails, clerical work, and file management. Boost your business’s day-to-day productivity.


Outbound Assistance

Need to reach out to prospects or existing customers? With a Virtual Assistant you can make outbound support a breeze.

Customer Support

Be available to your customers across live chat, email, and phone calls while you focus on the core of your business.

Marketing Assistance

Want to delegate some of your marketing day-to-day tasks while you work on growing your business? Working with a Virtual Assistant can streamline your processes and free up your time.

Our Client's Experience

See how we’ve helped other businesses scale up by working with Koala Customer Care.

2KZ Consulting
"Excellent experience. Their team is highly professional and provides superior service to the client. I will continue to work with them as long as possible. Would recommend it to everyone!"
All Media Marketing
"Koala has been monumental in keeping our campaigns healthy and complaints low. They are true leaders in the space and know exactly what that are doing. Would recommend to all Small/Medium Businesses looking for assistance"
Fur Baby Couture
"My experience with Koala has been nothing but great, I 100% recommend them.The communication is always fast, and they are available to solve our problems pretty much every time we need them."

Get a VA, with No Delay

From part-time to full-time, one expert or a team,
Koala simplifies the process and gets you an assistant with lightning speed.

Your First Step

Contact us and we’ll assess your needs and behind matching you up with one of our talented Virtual Assistants.


Step Two 

We’ll introduce you to your new assistant and start training them on your processes


Need to Scale?

If your workload increases and you need to scale, it’s easy to add more assistants as you need.


Ongoing Support

By now, you’ve been working with your new assistant for a few weeks and are already seeing the benefits. But we’re still here to support you.


Our Virtual Assistant Pricing

Entry Level

$5 USD / hour

Standard Office Hours, Mon-Fri
Basic Admin Support
Data Entry, Admin Support, General VA Duties
Entirely Managed
Client Success Manager
Get Started


Pricing On Request

Available on Weekends
Full Dedicated Support
Call Answering, Email Support, Live Chat Support
Entirely Managed
Client Success Manager
Get Started

Watch your Business Soar with Us by Your Side

Get fast, flexible and reliable support with Koala Customer Care. We are your Customer Support Partner.