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Ensure Your Business is Taken Care of & Never Miss Another Call With Our Reliable Phone Answering Service

As a business owner, your time is important and should be spent working on growing your business. Let Koala take care of your calls and free up your time.

Contact us for a Free Consultation

Koala Customer Care is trusted by a range of Small-Medium Sized businesses.

Corey B

Koala Customer Care is an exceptional team that dedicates time to comprehend the commercial real estate market. By entrusting our calls to them, we are confident that both our existing clients and potential clients receive top-notch care and support.

Kelley C

When we introduce a new program, there is no company we trust more than Koala Customer Care to handle our calls. They consistently exceed our expectations and go the extra mile for us.

Frank M

Daily News
We have a deep admiration for this company. Whether it’s handling inbound calls, outbound calls, ticketing, or web chat, this team possesses the versatility to handle it all with exceptional brilliance.

Marie C

Whenever we initiate a new program, there is no company we place greater trust in for handling our calls than Koala Customer Care. Their dedication to going above and beyond for us is unparalleled.

Brian S

Vengo Labs
When it comes to outsourcing your customer service, you won’t find a superior company. Koala Customer Care invested the time to comprehend our product and our customer communication style. Knowing that Koala Customer Care is available to handle our calls, we experience a sense of peace and assurance that allows us to sleep better at night.

Ryan M

Koala Customer Care proved to be the ideal solution we had been seeking! Not only did they offer more competitive pricing, but the level of support they delivered was unparalleled. We are delighted that we made the decision to switch to their services.

The all-in-one Phone Answering Solution

Available 24/7

Whether it’s during office hours or after hours, our agents will be ready and available to answer your calls

Budget-Friendly Options

We offer affordable pricing and packages to suit your business needs

Order and Service Management

Our agents can manage your online orders or service management system. Making sure you never miss a sale

Appointment Managing

Simplify Your Appointment Management. Our Top Priority is to Provide a Seamless and Effortless Experience for your Customers

Expertly Trained Agents

You get access to expertly trained agents who specialise in quick and quality phone answering

Fully Scalable

If your call volume increases and you need to scale up, we make it easy for you by simply adding more agents to your team

Receive Regular Updates

We provide you with regular updates as required. It’s as simple as sending you a notification to your phone

Reduce Wait Times

By working with us you get access to a team of professional dedicated to answering your calls as quickly as possible.

Get Tailored Services For Your Business

We learn everything there is to know about your business so we can provide you with a personalized experience.

We are an All-in-One Phone Answering Service. From messaging taking to full customer support.

Instant Updates

If you need important messages passed to you right away we can make sure you are instantly notified.

Reliable Phone Answering

Our dedicated team of phone answering professionals are ready to answer all your calls and support your customers.

Email Updates

If you prefer email communication we can provide you with a summary of calls and messages each day or as needed.

SMS Text Updates

We can also provide you with SMS text updates if instant messaging or emails is not your thing. We’re here to work with your needs.

Experience the convenience of having all your calls answered while you focus on growing your business.
Effortlessly Scale Your Business while Our Friendly Team of Experts Handle Your Calls
Free up your time and let us take care of your customers. With Koala, your customers are our priority.

Improve customer satisfaction with reduced wait times and no missed calls. Your customers will thank you for it.

We ensure that all your calls are handled based on your brand values and communication style.

filipino customer service agent
Get in touch with us today for a No-Commitment Free Quote. We will assess your phone answering needs and provide you with a detailed and tailored solution.