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Mission

We are Koala Customer Care

Anthony Gannon CEO

Anthony Gannon​

Chief Executive Officer

Phu Tran

 Business Development

Reece Alexander - Chief Marketing Officer

Reece Alexander

Chief Marketing Officer

Louis Gray - Operations Manager

Louis Gray

Operations Manager
Makinde Adeyemi - Client Manager

Makinde Adeyemi

Client Manager
Simon O Leary - Quality Assurance Manager

Simon O Leary

Quality Assurance Manager

Alben Dacanay

Sr.Team Leader & Development

Gazelle Antasuda

Human Resources

Omie Tamayo

Recruitment

Ruth Antecristo - Payroll Accountant

Ruth Antecristo

Payroll Accountant
Joanna Jane Dionisio Villaluz - Customer Support Team Leader

Joanna Jane Dionisio Villaluz

Customer Support Team Leader
Mariel Zaide - Customer Support Team Leader

Mariel Zaide

Customer Support Team Leader

Background

Core Values

We understand our client’s needs and constantly aim to exceed expectations.

While being accountable and taking ownership of our roles, our Leadership Team strives to have each other’s back and work together to provide our clients with the best possible service.

We overcome any issues and situations by adapting, testing new ideas and constantly pushing ourselves to think outside the box to find a solution.

We always maintain a professional approach to ensure that your business is represented in the best light.

We aim to create positive outcomes for both our clients and their customers.

Mission

Our mission is to offer the most reliable services to our clients while providing the best contact center outsourcing solutions. We do this by being multifaceted in our expertise and we are always looking to provide the best outcome for our clients and their customers.

Start Outsourcing Today

Here at Koala, we are firm believers in Quality over Quantity and spending the necessary time it takes to form a partnership with our clients. That’s why we limit the amount of new clients we onboard each month so that we can focus on providing outstanding service to each and every one of our clients.

Request a quote below and we’d be happy to discuss your options.